1. A free trade area is a compact abolishing trade barriers among member countries. 
a. false 
b. true 

2. Isabella has been assigned a job in a completely new division and is unsure of what the future holds for her and her career. Isabella was surprised that the company's newest hire was named division head. She feels this promotion was unfair and that others deserved it more. Isabella is beginning to feel so dissatisfied with the new situation that she completes less and less work each day. The motivational theory that attempts to understand Isabella's situation is ________. 
a. sociocracy management theory 
b. Theory X management theory 
c. Theory Z management theory 
d. uncertainty management theory 

3. Of the following four reasons why new small businesses may fail, which is the MOST common? 
a. not enough revenue 
b. too much debt 
c. poor planning 
d. inexperienced management 

4. According to Mass low, which need are people striving to satisfy when they seek to maximize their own potential? 
a. esteem 
b. physiological 
c. self-actualization 
d. safety