Question 1  

It is said that job expansion has both a vertical component and a horizontal component. Explain, with reference to such terms as job enrichment, job rotation, and job enlargement.

Your response should be at least 200 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.

Question 2

What is a servicescape? How is it related to the retail layout problem? What are the three elements of servicescape for dealing with these human issues?

Your response should be at least 200 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.

Question 3

Assembly line balancing has just been used to solve a product layout problem. Two solutions look especially attractive to the plant managers. Both solutions make the same output per day, and both have the same number of workstations. The managers were going to break the tie by looking at line efficiency, but discovered that both lines had the same efficiency as well. Should they have been surprised at this? Explain.

Your response should be at least 200 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.

Question 4

Explain in detail how a load-distance model helps solve problems in process layout.

Your response should be at least 200 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.

  Course Textbook

Heizer, J., & Render, B. (2013). Operations management: Sustainability and supply chain management(11th ed.). Upper Saddle River, NJ: Prentice Hall.