Read the attached case study. Write a paper on how the tools of project quality management will help the project manager to deliver better quality.

Organize your paper in the following sections:

1. Background – Summarize the situation.
2. Issues – Identify the matters of concern.
3. Causes – Analyze the factors which have given rise to the issues.
4. Solutions – Present the solutions to the issues.
5. Results – Explore the results of implementing the solutions.

Your work should be submitted in a Word document, 2-3 pages in length, typed in double-space, in 10- or 12-point Arial or Times New Roman font. The page margins on the top, bottom, left side, and right side should be 1 inch each. You should use the APA guidelines for writing and citations.